51, Report:
#1202462
Posted Date:
Jan 18 2015
AT&T Customer service supervisor Non legitimate over charge and lying Carol Stream Illinois
I have 4 lines with AT&T wireless. My wife and my daughter travelled overseas during Dec holidays and new year for over a month. So they turned off the Roaming service to prevent any roaming charges. One day after their travel I suspended their lines entirely to prevent any possible...
Entity
Categories: Cellular Phone Companies
52, Report:
#1198538
Posted Date:
Dec 31 2014
AT&T Wireless refused to help me because the secret question that came up Your favorite Restaurant? Dallas, Texas Nationwide
Spent over 2 hours trying to get information and to order new batteries for two phones, but can not order them because I did not know my favorite restaurant. Never heard of such a question before, finally got a supervisor after agents would not talk to me because I did not have...
Entity
Categories: Cellular Phone Companies
53, Report:
#1197910
Posted Date:
Dec 28 2014
AT&T Wireless Be alert with how AT&T figures your data usage Nationwide
My wife and I recently switched to AT&T and in our first month, AT&T claimed we used 2.75 gb of data in just 14 days.
When we used Verizon we used 1.77-2.10 gb per month.
We didn't download videos or music with AT&T, so how we used that much is suspicious.
I even talked to a manager...
Entity
Categories: Cellular Phone Companies
54, Report:
#1195344
Posted Date:
Dec 14 2014
AT&T Wireless Sold me a phone knowing I was in an area they don't reliably service Fort Collins Nationwide
In July I moved to a location that had inadequate cellular service. I went to the AT&T stores because I've been with them for more than 20 years. I gave them my new address and they sold me a new phone, saying the old phone was the problem.
I worked with them for 6 weeks, d...
Entity
Categories: Cellular Phone Companies
55, Report:
#1193776
Posted Date:
Dec 08 2014
AT&T and Uverse RUN FROM AT&T AND UVERSE
I have had nothing but problems with Uverse Phone, TV and Internet. Technicians come to my home to fix only to blame the previous technicians. I was even told there was not enough broadband coming in my neighborhood. Problems start again shortly after technicians spend 3-4 hours in ...
Entity
Categories: Telephone Companies
56, Report:
#1190426
Posted Date:
Nov 21 2014
AT&T Wireless AT&T Ripoff Middletown Delaware
The AT&T Wireless store in Middletown, Delaware has been ripping us off for quite a while. We've been long time customers, going back to when they first came to Middletown in 2004, back when it was still Cingular Wireless. We have actually been with them longer than that, we jus...
Entity
Categories: Cellular Phone Companies
57, Report:
#1185793
Posted Date:
Oct 30 2014
palisades collection, llc pressler & pressler, houslanger & assoc. pressler & pressler garnished my wages for an at&t wireless cell phone i had in 2009, i still have the letter saying my acct was settled and fully paid by and now palisades is using houslanger & assoc, to collect again, houslanger tells me i may have had two accts, i had only ONE acct, a cell phone. i called at&t and they have no records of me ever having 2 accts or that their sueing me. huntington nationwide
pressler & pressler who represented palisades at the time garnished my wages in 2009 for a wireless cell phone i had with at&t, i still have the letter stating my bill was settled and fully paid for and now palisades is using houslanger & assoc., to collect on that same bill, i ca...
Entity
Categories: Lawyers
58, Report:
#1178008
Posted Date:
Sep 20 2014
AT@T Wireless/GoPhone ATT Customer Service #611 ATT Technical Support Extreme Wireless Authorized ATT Retailer in Brandon MS. 601-824-7730 Im a 10 year ATT GoPhone Customer. My new phone i paid$148.99 for has never worked. Att will not replace it or refund my money. Brandon Nationwide
Entity
Categories: Cellular Phone Companies, Cellular Phone Companies
59, Report:
#1176588
Posted Date:
Sep 13 2014
Convergent Outsourcing, Inc. Sent collection notice for a bill with a wireless provider I have never used. Renton Washington
I was sent a collection notice dated for 9/1/14 from Convergent Outsourcing, Inc. The outstanding bill is with AT&T wireless for $222.63. I have never had an account with AT&T. Also, the letter is addressed to me using a last name I havent used since 2003 and an address I recently m...
Entity
Categories: Collection Agency's
60, Report:
#1160645
Posted Date:
Jul 09 2014
AT&T wireless Billing scam Nationwide
I recently switched over the AT&T hoping to have better service. I switched 4 lines over and was told by the store salesman to call customer service and they would remove 2 of my activation fees. I called the same day and the representative said she would remove 2 of them. I recei...
Entity
Categories: Cellular Phone Companies
61, Report:
#1148589
Posted Date:
May 21 2014
AT&T Wireless AT&T's faulty automatic software update has ruined a 2nd phone within a month and they want to replace it with a used phone but still charge me $700 for the phone! Houston, TX
I have been an AT&T Business customer for almost 2 years now.On Apriil 1st I switched us to the next plan and upgraded our phones on the monthly payment plan.Two of the phones are the Samsung Note 3, a phone I will pay $700 for each. Which would be ok if they worked. However, after ...
Entity
Categories: Cellular Phone Companies
62, Report:
#1137214
Posted Date:
Apr 08 2014
AT&T Wireless AT&T Wireless Reps LIE and INCOMPETENT Houston Nationwide
NEW PROBLEM ISSUE.
There is nothing worst experience to TOP my previous Terrible Experience than Finding Out ATT Rep Did Not Do Their JOB.
There is ZERO Trust in WORDS when no action was taken. I hope this Escalates high enough so this does not happen to other customers.
I ha...
Entity
Categories: Cellular Phone Companies
63, Report:
#1125072
Posted Date:
Feb 20 2014
AT&T Wireless Insurance Fraud Houston Texas
No matter who uses the warranty (valid or not) claim ATT will keep your device, charge you 419 dollars. In most ethical companies the organization would decide to use a 3rd party to identify warranty claims ATT does not. Essentially anyone who files a claim is subject to ATT de...
Entity
Categories: Cellular Phone Companies
64, Report:
#1121943
Posted Date:
Feb 08 2014
AT&T Wireless phone deposit scam Seattle Washington Nationwide
I went to a phone retailer to buy two cell phones. I was asked for a deposit of 100 dollars per phone. I paid the two hundred dollars to cover the two phones. That occurred on December 5th of 2013. On December 17 my deposit was reversed and my phones were suspended. I called to find...
Entity
Categories: Liars
65, Report:
#1115426
Posted Date:
Jan 14 2014
AT&T Wireless ATT wireless, Bellsouth, SBC communications, SBC Global BAIT AND SWITCH ADVERTISING AND MARKETING FRAUDULENT BUSINESS PRACTICES bell vernon Pennsylvania
Att likes to lure customers in for their sales, and yet cancel every and all order without fail or explanation. This is the type of email you might get. No reason, no response, no contact information! Nothing. This is false advertising and is wrong illegal and immoral. If an order i...
Entity
Categories: Cellular Phone Companies
66, Report:
#1109060
Posted Date:
Dec 22 2013
AT&T wireless AT&T Deceptive practices to loyal 10+ year customer Jacksonville Florida
I have been a AT&T wireless customer for ten years plus and I am not sure if I am more out off by the deceptive practices or terrible customer service. We have a family plan. My upgrade was in September of 2013 and my sons was October 2013. This was confirmed online and in the s...
Entity
Categories: Cellular Phone Companies
67, Report:
#1101589
Posted Date:
Nov 24 2013
AT&T Wireless At&t Neglects To Shield It's Customers From 3rd Party Offers In It's Stores Dallas Texas
On January, 17th 2013 I Purchased my new phone and a third party insurance plan through At&t's Swansea Mall location in Swansea, Massachusetts. At the time of purchase I was told by the rep I had two choices for insurance 1.) One was assurion which was a monthly fee for some basic p...
Entity
Categories: Cellular Phone Companies
68, Report:
#1095762
Posted Date:
Oct 30 2013
AT&T wireless I wish to complain about the level of service at AT&T…it’s bad San Antoino TX Texas
I wish to complain about the level of service at AT&T…it’s bad. My Blackberry 9900 (BB) was purchased in February 2013, so it’s currently under the one year warranty. October 19th I went to an ATT&T store in Napa CA to replace my malfunction BB , and was told to go to Devi...
Entity
Categories: Telephone Companies
69, Report:
#1086155
Posted Date:
Sep 20 2013
Dynamic Recovery Solutions I recieved a letter in the mail for this recovery center stating I owed them $678.53 they wanted to collect on behalf of AT@T wireless. never had [email protected] at@t , no records of me. greenville South Carolina
I recieved a letter from a recovery center stating they were contacting me on behalf of AT@T for a wireless bill of $678.53. I found this strange since I have been with T-mobile for the last 15 years and have NEVER used AT@T. I tried to call the phone rang and rang with no answer, ...
Entity
Categories: Cellular Phone Companies
70, Report:
#1076208
Posted Date:
Aug 15 2013
Dynamic Recovery Solutions Claimed I had a debt of over 2,000.00 with AT&T Wireless. I have never had an account with AT&T and they have no record of me every having an account with them. Greenville South Carolina
Dynamic Recovery Solutions contacted me by phone this week claiming that they had been hired by AT&T Wireless to recover a debt I owed in the amount of 2300.00 but would settle for 1500.00 if I paid today using a credit card. They also claimed the debt was from 2003. I told the...
Entity
Categories: Cellular Phone Companies
71, Report:
#1073148
Posted Date:
Aug 05 2013
AT&T Mobility, AT&T Wireless, Cingular Wireless Wrongfully redirecting internet data over billable network instead of free Wi-Fi (phantom data, false billing) Internet
Many people report seeing phantom data charges on their AT&T cell phone bills for periods when their phone was on their night stand while they were sleeping and at other times when the phone was not being used and was in their home Wi-Fi coverage. This data also is charged when th...
Entity
Categories: Cellular Phone Companies
72, Report:
#1060659
Posted Date:
Jun 20 2013
AT&T WIreless To expensive and time consuming to deal with their billing and service issues Louisville Kentucky
AT&T wireless phone service, DSL, TV and Landline services costs about half of what my mortgage costs each month.The cell phones is most often troublesome and AT&T does not protect their faulty conditions. SO you have to pay for new equipment every year.These companies...
Entity
Categories: Cellular Phone Companies
73, Report:
#1046291
Posted Date:
Apr 26 2013
AT&T MOBILITY WARRANTY DEDUCTIBLE RIPOFF/SCAM/FRAUD carol stream , Illinois
do you have AT$T wireless service??? have you ever bough or upgraded your device and with in 12 months is goes defective??? did you purchase AT$T WARRANTY PROTECTION ???
if so were you charged a $50 deductible on a device that was less than 12 month old???
if you did you got rippe...
Entity
Categories: Cellular Phone Companies
74, Report:
#1043907
Posted Date:
Apr 17 2013
AT&T Wireless 40.00 Dollar Fee That is rediculis, Internet
A&tt Charges a ridiculous fee of 40.00 when they disconnected me over a billing error. I told them that they would lose me as a customer if they did not rmove this bogus reconnection fee and they declined. They are money hungry and lost me as a customer. ...
Entity
Categories: Cellular Phone Companies
75, Report:
#990032
Posted Date:
Jan 02 2013
AT&T Wireless AT&T Mobility AT&T Treated Me abusively on phone, lied to me & screwed me out of ETF fees Nationwide, Nationwide
I tried, in December 2012, to add a line to my AT&T Wireless account. I had never had any problems regarding this before, and so I never expected a problem to arise. However, when I went to add a line to my account utilizing the website online order section, the order went throu...
Entity
Categories: Cellular Phone Companies